30-Day Guarantee & Returns
30-day money-back guarantee
If your skin looks and feels exactly the same after 30 days of consistent use (3× per week as directed), we'll refund you in full.
How it works
- Email hello@skinbelow.co.uk with your order number.
- Tell us it didn't work. No explanation needed beyond that.
- We'll process your refund within 3–5 business days.
You don't need to return the product. Keep it. If it didn't work for you, it didn't work for you.
This guarantee applies within 30 days of delivery. Outside of 30 days, contact us anyway — we'd rather solve the problem than lose a customer.